Our delivery charges are based on weight, size and location of delivery. Most of our delivery charges have been worked out online for you. Prices vary from £10 - £100 per furniture item and cost does depend on the number of boxes. All of furniture is built to last and with that in mind it is heavier than mass produced flat packed furniture.
Delivery time scale
All of our furniture is made to order in our factory in Kent. Manufacturing / delivery times do vary however we estimate all furniture to be delivered within 4-6 weeks. Please contact us prior to ordering for our current manufacturing times.
Can you manufacture / deliver sooner?
On some occasions we may be able to manufacturer and deliver within a couple of weeks, however at busy times this cannont be guarenteed. Unpainted furniture can be sent out quicker usually within 2-3 weeks. Please contact us and we will do our best to assist you.
I am not ready for delivery yet, can you delay delivery?
If you would like us to keep your furniture for you a little longer, maybe you are moving house. We are happy to keep your item safe in storage and deliver when you are ready.
Who delivers our furniture?
Our furniture is delivered by our own delivery / installation team or via our nominated pallett couriers depending on your location. We will contact you to arrange a mutually agreeable day to deliver. Where possible we will give you an estimated deliverry time and our drivers will contact you 30mins before arrival.
Our furniture is manufactured to last therefore is heavy. Furniture delivered via courier is usually pallet delivery, you will need some adults there to assist with unlaoding the large pallet from the lorry. Many pallett couriers do not carry pallett trucks.
All of our furniture is manufactured and assembled in our factory prior to dismantling ready to dispatch. As all of our furniture is bespoke we do not provide installation guides, however all items are usually relatively easy to assemble. If you require any support when installing please contact us.
Do you offer Installation?
We currently offer installation in some areas of the South East England, Kent, East Sussex, London, Surrey, Essex. There is a charge for this service. Please contact us for a quotation.
You do not install in my area, will i be able to put the furniture together myself?
Yes of course, some of our items are sent our fully assembled, some are sent out flat packed. We provide instructions and are also available on the phone during office hours to answer any questions you may have relating to assembly.
Please ensure all entrances, doorways, landings and the room we are assembling in are clear. Please also advise us if you have any restricted access points in your premises immediately as this will help us to bring your furniture assembled in the correct size pieces and allocate sufficient time to deliver and install.
Please read our terms and conditions
for full delivery & installation details.
If you have any questions please contact our customer service team who will be happy to speak with you. 01303 251184 - firstname.lastname@example.org